At Plent, we do our very best to get your order ready for shipping as quickly and carefully as possible.

I entered the wrong delivery address

Accidentally entered the wrong delivery address? Please contact us as soon as possible. During office hours we may still be able to make a change. Unfortunately, we cannot guarantee this because of the fast processing by the systems in our warehouse.

Shipping via different carriers

We ship our parcels via different carriers. You can choose your carrier during checkout. Our aim is to deliver your parcel the next working day (within the Netherlands). During busy periods, however, it may take longer for your parcel to be delivered.

Track & trace code

Parcels can be tracked via the website or app of the carrier concerned. Once your parcel has been shipped, you will automatically receive a track & trace code by email from the chosen carrier. These emails are sent by the carrier concerned and, unfortunately, we have no influence on the delivery process that starts as soon as the parcel leaves our warehouse.

Ordered before 23:59:00 on working days, shipped the same day

Do you order before 23:59 on a working day? Then your order will be shipped the same day. This does, however, depend on current stock. The current stock shown for products on the website is only an indication. In exceptional cases, a product may turn out to be sold out after all because it was sold through another channel. For orders within the Netherlands, the parcel will in most cases be delivered the next day. 

Collecting your order from our warehouse

Unfortunately, it is not possible to collect your order from the warehouse. Due to strict ISO requirements it is  accessible to staff only.

Shipping costs

Netherlands

Orders < € 45,-	Orders > € 45,-
€ 4,95	Free

Belgium

Orders < € 45,-	Orders > € 45,-
€ 4,95	Free