Because we fully stand behind our products, we offer a money-back guarantee. However, it's possible you might receive a product that's not in good condition, for example, due to damaged packaging or a manufacturing defect. We'll do everything we can to resolve this for you as quickly as possible!
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Money-back guarantee procedure
Did a product you received not meet your expectations? Send us an email or fill out the contact form , and we'll get back to you to resolve the issue.
After consultation, we will replace the product with a new one or, if possible, offer a suitable alternative. If we cannot offer a replacement, you will receive a refund.
NB:
- An allergy to a product or one of its ingredients is not covered by the money-back guarantee.
- There's no accounting for taste. A product deemed "not tasty" is not covered by our money-back guarantee.